Website Management Outsourcing
The accepted industry term for the service we provide is "Website Management Outsourcing" or WMO. Wikipedia defines Website Management Outsourcing as
"the contracting of the management of a website and entire online environment to a third-party service provider". This is an accurate description of the professional website management service we provide. We will contract to you to take care of your website and related online facilities - such as email services, payment gateways and social network profiles. We provide a comprehensive service to maintain your online activities in line with your business goals.
The introduction goes on to state that websites
"now require the skills of designers, developers, hosts, project managers, editors and marketing experts". This is very accurate. The needs of a successful mission-critical website are diverse and impossible to manage effectively without a clear technical understanding of how these elements fit together. Our Dedicated Technical Manager Nigel Peck has twenty years experience with this kind of management, and is excited to offer those services as a package to you, independent of the providers themselves, so that we may remain committed to the best interests of your organisation.
With regards to hosting, we offer a professional and highly reliable service through our servers at Linode. We have been offering hosting for many years and will take care of all your hosted services to a very high standard. Should you need to host elsewhere, or simply prefer an alternative provider, then we will be more than happy to work with them. For more information about our web hosting service, see our Web Hosting Packages. The professional managed hosting packages that complement our website management outsourcing service are towards the bottom of the page.
What is WMO?
The primary responsibility of a website management outsourcing organisation is to ensure that the business objectives of the organisation are taken care of at all times. They provide technical insurance; to see the organisation through times of changing providers or complex technical difficulties involving multiple providers. But more than that, to be the place that the organisation should look for any matter that relates to their website. The role of a WMO is to take the confusion out of having a mission-critical website, and to take responsibility for the ongoing operation and management of the website.
Who coined the term?
According to the Wikipedia article mentioned above, the term "Website Management Outsourcing" was coined in January 2006,
"during a speech at the Internet Business Networking Conference in London".
Further Background Information
We work with our clients to manage the various Website Roles.